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View Full Version : HEM Won't start up!



ffrllc
03-19-2011, 06:08 PM
I've been getting the attached pop up error from time to time when opening HEM. It has started happening more and more frequent. I've always been able to just close the pop and try opening HEM again. Usually it will open the 2nd or 3rd try.

Today, I have tried many times and keep getting this pop up.

I've opened task manager and can't see any processes running that look like HEM.


I'm running Vista Home premium and HEM 1.11.06b


What should I try?

Patvs
03-19-2011, 09:52 PM
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

If that doesn't resolve it, delete the prefs.xml file.