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View Full Version : New to HM, quick question about UB



JHAW
03-17-2011, 04:36 PM
Hey,

So I'm relatively new to this software, I figured out how to set it up with Full Tilt and everything is running great. but I cant seem to set it up with UB. I made a new player and alias, but it still wont show my hand histories, any pointers?

Thanks

Patvs
03-18-2011, 02:12 AM
Read: http://faq.holdemmanager.com/questions/36/Ultimate+Bet+Setup

Is UB saving your handhistories?
Is that folder added as the auto import folder?

Are the hands imported into HoldemManager?
Or they are imported, but don't show up? Try to CLEAR your FILTERS. And please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

JHAW
03-18-2011, 05:01 PM
Hi, Thanks for the response, yes i have done all of those things. also Im only having this problem with cash games, tournys are working just fine. It says it imports the cash games, but always says there is an import error

olliepower
03-18-2011, 05:05 PM
Hi,

Please send a link to this thread to support@holdemmanager.com. Please also attach and send a sample Hand History that is causing you your import error.