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View Full Version : Bought Omaha Manager license and HEM doesn't work



flyfisherman
03-17-2011, 03:33 AM
Hi,
I've just bought Omaha manger license (I already had a HEM pro license).
When I try to see my NLHE hands it tells:
http://img806.imageshack.us/img806/6400/pbhem1.png (http://img806.imageshack.us/i/pbhem1.png/)

And when I go on my HEM account and try to update HEM license it tells:
http://img232.imageshack.us/img232/32/pbhem2.png (http://img232.imageshack.us/i/pbhem2.png/)

I want to be able to use my HEM and my Omaha manager at the same time thank you.

flyfisherman
03-17-2011, 03:41 AM
And know when I try to register back my HEM activation code (cause I want to play NLHE and Omaha can wait...) it tells me:

http://img10.imageshack.us/img10/3264/pbhem3.png (http://img10.imageshack.us/i/pbhem3.png/)

flyfisherman
03-17-2011, 04:02 AM
So I've managed to launch HEM by erase my Omaha license (I think) and reload it on PCn°2 or something like that...
But I want to be able to use HEM and Omaha manager on my PC.
Thank you.

netsrak
03-17-2011, 05:06 AM
You bought the wrong license for Omaha, you need an upgrade key.

Please contact sales@holdemmanager.com with your purchase details (like name and mail address)

flyfisherman
03-17-2011, 06:37 AM
OK thank you.