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View Full Version : HEM takes forever to load my last 100 hands



ata
01-05-2009, 11:24 PM
I have a core2duo 2.6ghz w/ 4GB of RAM. Whenever HEM is trying to retrieve my own personal hands, it takes anywhere from 1-5 minutes to display them, even if on the Cash Games/Reports tab it's just trying to get 'Last 100' hands. Same thing happens on the 'Hands' tab.

Any idea why this is so slow? I'm running v1.07.

Thanks,
ata

Al1
01-06-2009, 12:37 AM
Can you do that and tell me if it changes something:
http://img266.imageshack.us/img266/9058/removewwwke2.jpg

ata
01-06-2009, 12:40 AM
Yes - it loads all hands within seconds now. But how can I get those columns as well with the fast loading time?

Al1
01-06-2009, 12:43 AM
Yes - it loads all hands within seconds now. But how can I get those columns as well with the fast loading time?

Currently you can't with your computer, Roy (Programmer) try to find a fix for this issue.

ata
01-06-2009, 12:44 AM
What is it about my computer that causes this?

Al1
01-06-2009, 12:49 AM
What is it about my computer that causes this?

Don't know, it happens with some customers. That's what Roy is trying to find ;)

ata
01-06-2009, 12:52 AM
FWIW it wasn't always like this... only started about a month or two ago. Might have possibly been when I first used the Purge Hands feature to eliminate old datamined hands. I've done a vaccuum/analyze and it didn't help.

Al1
01-06-2009, 12:53 AM
FWIW it wasn't always like this... only started about a month or two ago. Might have possibly been when I first used the Purge Hands feature to eliminate old datamined hands. I've done a vaccuum/analyze and it didn't help.

Yeha, that's normal. It's because, in older version, those lines were not here.