PDA

View Full Version : HEM hangs and cannot display my stats



brizzology
01-05-2009, 10:46 PM
I've been running HEM for a while and recently upgraded to 1.07. Since then, whenever I go to Cash Games, HEM hangs indefinitely. If I click on a window pane, I get an Unhandled exception error: StartIndex cannot be less than zero. The full exception trace is below.

Any known fix for this? I'm running Vista 64.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentOutOfRangeException: StartIndex cannot be less than zero.
Parameter name: startIndex
at System.String.Remove(Int32 startIndex, Int32 count)
at HoldemManager.Ө.ޛ()
at HoldemManager.Ө.ޓ()
at HoldemManager.ԍ.݈(String ܹ)
at HoldemManager.ԍ.݇(Object ԗ, TabStripTabChangingEventArgs Ԙ)
at DevComponents.DotNetBar.TabControl.InvokeSelectedT abChanging(TabStripTabChangingEventArgs e)
at DevComponents.DotNetBar.TabControl.ᒑ(Object ׹, TabStripTabChangingEventArgs ׺)
at DevComponents.DotNetBar.TabStrip.ᑞ(MouseEventArgs ׺)
at DevComponents.DotNetBar.TabStrip.OnMouseDown(Mouse EventArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevComponents.DotNetBar.TabStrip.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.6.0.0
Win32 Version: 1.6.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 7.7.0.0
Win32 Version: 7.7.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
HMClass
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HMClass.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.1.2000.0
Win32 Version: 3.1.2000.19262
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.7.0
Win32 Version: 2.0.7.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.10
Win32 Version: 1.0.0.10
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 1.98.4.0
Win32 Version: 1.98.4.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
Acid Library
Assembly Version: 1.3.2734.23020
Win32 Version: 1.3.2734.23020
CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Acid%20Library.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Al1
01-06-2009, 12:52 AM
Hi,

Backup your DB first (generally not necessary): http://208.109.95.123/faq/afmviewfaq.aspx?faqid=12
And can you reinstall postgreSQL: http://www.postgresql.org/ftp/binary/

brizzology
01-07-2009, 01:46 AM
I uninstalled postgresql 8.3, then downloaded the latest postgresql (8.3.4), installed it, did not create a new postgres db, found that holdemmanager db was still there, everything was ready to go.

THen, I started HEM and the same problem occurs. Did I do something wrong here?

morny
01-07-2009, 01:05 PM
Is the hero name you have selected an Alias or your exact username, if its an alias please post a screenshot of the alias popup Options > Aliases

brizzology
01-07-2009, 01:14 PM
HEM hangs when I try to display stats for a particular screen name, or an alias. Sometimes, I can switch back and forth and get stats to pop up, but as soon as I switch to view the graph, I'll get a similar array out-of-bounds error.

I'm not in front of my computer at the moment but I can post a screen shot when I get back from work if you think that would still be helpful. I wonder if a camtasia video would be useful?

morny
01-07-2009, 01:18 PM
This error is always because something is not selected, its basically saying how can i search when you havent told me what to search, i think the most likely cause is that youve selected an alias to search but the alias dosent have any names attached to it so if you post a screenshot then i should be able to see, if its not that its something similar

brizzology
01-07-2009, 01:30 PM
I see. Maybe the alias got screwed up when I upgraded from a beta version to the current release.

I will send a screenshot or two when I get back (8 hours or so). I'll also have a look at my alias settings.

brizzology
01-08-2009, 02:07 AM
I was having problems getting anything displayed, so I stopped and started HEM about 4-5 times. Strangely, after the last restart, everything looks like it's working fine. I'm also getting smaller fonts for one of the column headers, which is great since I use Vista's larger fonts -- can't wait until we can adjust ALL the fonts to something smaller!

So I think I'm all set at this point. No idea what solved the original problem, but things seem OK even after restarts, etc. I'll post again if I hit this error. Thanks for your help.