AndyK
01-05-2009, 05:07 PM
Hi
Hope the answers below are sufficient, any queries let me know, thanks
****
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.7
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Ladbrokes (Microgaming). I don't play on other sites.
3) Have you the settings exactly as per the FAQ for your site?
There doesn't appear to be one specific to the site I am using.
4) Are the Hand Histories showing up in the correct Folder?
I don't see any hand histories there, just the gamehistory.dat file. I'm not sure if this is what you mean by "This is not relevant where the site uses a database like on Ongame or Prima." or not
4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?
Hand histories seem to import fine.
4b) Do the hands import when you create a new database and reimport them?
Not automatically but import OK manually when I select the file
5) Are the hands being imported into Holdem Manager?
Yes as above.
6) Have You Tried the Table Finder and did it work?
Yes it does work and 'finds' the table OK, i.e. it lists it correctly.
7) If you open the HH are they written in English?
Not sure what you mean by HH, sorry.
Hope the answers below are sufficient, any queries let me know, thanks
****
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.7
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Ladbrokes (Microgaming). I don't play on other sites.
3) Have you the settings exactly as per the FAQ for your site?
There doesn't appear to be one specific to the site I am using.
4) Are the Hand Histories showing up in the correct Folder?
I don't see any hand histories there, just the gamehistory.dat file. I'm not sure if this is what you mean by "This is not relevant where the site uses a database like on Ongame or Prima." or not
4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?
Hand histories seem to import fine.
4b) Do the hands import when you create a new database and reimport them?
Not automatically but import OK manually when I select the file
5) Are the hands being imported into Holdem Manager?
Yes as above.
6) Have You Tried the Table Finder and did it work?
Yes it does work and 'finds' the table OK, i.e. it lists it correctly.
7) If you open the HH are they written in English?
Not sure what you mean by HH, sorry.