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mchu1026
01-04-2009, 11:51 PM
In December, I bought and registered Hold em Manager on my laptop while at my parent's house while visiting for Christmas.

Now I'm back at my home, and when I opened up my HEM, it told me that I need to re-register since HEM thinks I'm on a new computer (since I'm on a new IP). For now, I simply registered using my 2nd available computer, however I'd like to get one of my available computer slots back since I'm still on my one and only computer.

I'm planning on getting a new computer soon and I'd prefer if I didn't need to re-buy HEM.

Would I need to contact a HEM representative? or can a forum manager help me out? Also, I have my license number available.

Thanks

Al1
01-04-2009, 11:57 PM
Hi,

Just ask Roy to reset your licenses: sales@holdemmanager.net

mchu1026
01-05-2009, 03:31 AM
Thanks. I did.