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Waking Up
03-15-2011, 11:09 AM
Hi, I've had the product for a while and it just randomly started saying "An error occured while reading the config//HoldemManager.config file. There is an unclosed literal string. Line 93, position 27. Holdem manager will not back back up old config and create a new one for you."

Then after that another error message comes up and says "Microsoft .NET framework" - Unhandled exception has occured in your application. If you click continue, the application will ignore this error and attempt to continue. If you click quit, the applicatoin will close immediately. Cannot create a file when that file already exists"

When I click continue HEM just freezes up in the loading window. Help.

Patvs
03-15-2011, 11:12 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

And delete your HoldemManager/Config/holdemmanager.config file

Waking Up
03-15-2011, 11:14 AM
How do I delete the config file?

Waking Up
03-15-2011, 11:46 AM
Also, the file didn't work and said it wasn't a valid win32 file.

Waking Up
03-15-2011, 02:31 PM
bump

Waking Up
03-15-2011, 04:26 PM
..

Waking Up
03-15-2011, 04:58 PM
Ok I got the config file deleted. The HEM updater won't open though. Would it be worth just reinstalling everything?

Patvs
03-15-2011, 08:50 PM
First run a Windows Update.
Install every update, especially all .net framework updates. And reboot.

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Redownload: http://www.holdemmanager.com/Downloads/HmUpdate.exe
Try right-clicking on it: and run it as administrator

And delete your HoldemManager/Config/holdemmanager.config file
It can be found in the folder: C:/Program Files/RVG Software/HoldemManager/Config

Patvs
03-15-2011, 08:51 PM
If you then still can't open the "updater", run the full installer instead: http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe