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View Full Version : HEM not getting all of the hands



Scott31
03-14-2011, 09:38 PM
Hello,
My HEM doesn't seem to be getting all of my hands. After a 2000 hand session, it often just reports under half of the hands played in the 'sessions' tab. I'm on Pokerstars, running Windows 7 (yes I run it as admin.) and playing cash games. How do I proceed?

netsrak
03-15-2011, 07:31 AM
Are you using 1.11.06b? http://www.holdemmanager.com/Downloads/HmUpdate.exe

Please try a new database and test a session with this database.

Scott31
03-15-2011, 04:18 PM
Yes, I am using the latest version. How do I setup a new database? Forgive my ignorance.

Patvs
03-15-2011, 10:18 PM
Try to CLEAR filters (even though no filters are selected).

If you then still can't see ALL your hands, create a new database and reimport your hands.

New database: options--> database management--> connect--> create new database (and set the new database as default)--> start HoldemManager.