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View Full Version : HUD at the wrong seats on PS



stindo
03-13-2011, 03:00 AM
Something happened to my pokerstars and all my preferences were reset. I've changed all of my pokerstars preferences back to what they were, but now I'm having issues with my HUD. the info for the players is at the wrong spot on some tables. However if I move it to correct it, it moves player info on another table that was in the correct spot. How can I fix this?

Also my own info that used to show my stats at a particular table now shows my stats for all of my hands in my database.

stindo
03-13-2011, 03:28 AM
upon some further investigation, it seems as if HEM is only importing the first hand from each tournament. no idea how to fix this.

Patvs
03-13-2011, 04:59 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Setup the seating preferences again (both in PokerStars client and in HoldemManager): http://faq.holdemmanager.com/questions/34/PreferredSeating


If you have import issues, try manually CLEARING your PokerStars import folders. Move all files "stuck" in there to your archive folder.

stindo
03-13-2011, 08:28 AM
downloaded the new version and have changed the seat preferences but still only importing the first hand of the tournament. in one case not importing any hands. suggestions?

fozzy71
03-13-2011, 09:35 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work