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View Full Version : HM seems to be missing bigpot hands on Overbet skin merge



Silentnoise
03-11-2011, 04:54 PM
I noticed it happening yesterday for 1 big pot hand where i won a stack. and noticed it today for a big pot hand aswell.

I have already had to recreate a new database to fix my rush hands. My database was created less than a month ago. Do i really have to create a new db to fix this problem?

I reimported today's hands from the HMArchive folder, there were no import errors. There were 2 incomplete hands though, but I'm not sure if that was from Rush or not.

I created a new database and imported today's hands. The bigpot hand where i won a stack still isn't showing.

Silentnoise
03-11-2011, 05:10 PM
now i have a different problem... ive updated to 1.11.06b , and my hands dont seem to be importing, and the hud doesn't work.

Silentnoise
03-11-2011, 06:16 PM
actually with the 06b version, importing IS working. but hud isn't. i see others have had this problem too. i cant be bothered using the table finder.

but i still want to know why hands have not i mported and wont even appear in a new database. very frustrating. (with the old internal version). the missing hand doesn't appear with the new HM version either.

Patvs
03-12-2011, 02:16 AM
Read: http://forums.holdemmanager.com/poker-site-support/53221-hud-not-working-merge-network.html

Try the TableFinder / deleting exenames.txt (see link)



Are you playing cash tables or tournies?

Silentnoise
03-12-2011, 04:50 AM
and what about those big pot hands not being imported? even when i create a new db? (before i updated)

Silentnoise
03-12-2011, 10:54 AM
im playing cash...on the overbet skin on merge.

i emailed the hands from the pokersite directory + hmarchive to a friend and he coudln't get the hand imported either.

Patvs
03-13-2011, 02:53 AM
Email us one of these big pot handhistories with a link to this thread to support@holdemmanager.com

Silentnoise
03-13-2011, 09:16 AM
how do i go about finding the hand history? it happened on the 11th march iirc. when i both import the poker site directory hand histories , and the hmarchive hand histories into a new database (or somebody elses database on another comptuer), the hands aren't found.

fozzy71
03-13-2011, 09:47 AM
how do i go about finding the hand history? it happened on the 11th march iirc. when i both import the poker site directory hand histories , and the hmarchive hand histories into a new database (or somebody elses database on another comptuer), the hands aren't found.

If it doesn't happen with a new database, using the latest version, then your database is likely corrupt.


Export your Hand Histories
http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

Then can you create a new database http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

Finally reimport all your hands/notes/summaries into the new database

I suggest you import any original hands, and hands from poker site support, before you import the exported versions.

Silentnoise
03-13-2011, 10:14 AM
the hands dont appear if i import into a new database. it seems like the hands haven't even been saved to the harddrive. either in the poker site hh directory, or hm archive. obv it wouldn't be in hmarchive if it wasn't in poker site hh directory though.

fozzy71
03-13-2011, 01:01 PM
Sorry, I misread your post. If they aren't there, we can't import them. Sites like stars/ftp can email you the original hands in the original format to import. I dont think merge support can/will do that yet.