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View Full Version : Problem with my stats?



bbaffert
12-30-2008, 10:43 PM
Full tilt, latest update of HEM, running vista.

The problem is that when I play I get all my stats for a certain table, not just my stats for that session.

I want to have just my stats for just that session at just that table but it seems to be picking up other hands that I have played at that particular table in the past.

Is there something I can change to fix this?

Thanks

Al1
01-01-2009, 06:45 PM
That's weird.

Can you try to reconfigure your FTP auto-import folder, and don't forget to remove the old configuration line after you have set the new one: http://www.holdemmanager.net/faq/afmviewfaq.aspx?topicid=43&faqid=142

bbaffert
01-02-2009, 01:47 AM
Did exactly what you said.

Sat down at table.

Showed 173 hands for me at that table.

Still not fixed.

Al1
01-02-2009, 02:17 PM
Can you try to reinstall HM following those steps:

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
8) Test if it works
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works

morny
01-02-2009, 02:18 PM
This is a known issue, if you dont restart HM it will continue the session

bbaffert
01-02-2009, 02:21 PM
So, the easy fix is to just restart HEM?

morny
01-02-2009, 02:22 PM
Yes until we get it fixed

bbaffert
01-02-2009, 02:25 PM
Thanks, will do that. I did do a search and try to find a fix but could not come up with the answer.

I appreciate the help from both of you. Love the product. This will help me quite a bit.

Thanks!