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View Full Version : table finder, old games still there



johncc
03-10-2011, 04:40 PM
When i play mtt's and switch tables the old hud stays there all the time, even after i have entered a pot, the problem appears to be, that older games i have left remain in the table finder finder, for some reason, i guess if they didnt stay the problem would vanish, only cure at times is to re start hem, but the old games still remain in tablle finder and do not show in table manager

Ty

Patvs
03-11-2011, 01:41 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Playing on which site??

johncc
03-11-2011, 01:45 AM
Ty, I have the latest version, playing on Microgaming

netsrak
03-11-2011, 12:12 PM
please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

johncc
03-12-2011, 09:04 AM
As requested

Patvs
03-13-2011, 02:58 AM
Do you have this issue on ALL of the Microgaming skins you play on?

Can you open the HoldemManager/Config/exenames.txt file, and manually add the .exe file of your microgaming client.

johncc
03-13-2011, 04:47 AM
It is already there

9. MPPoker.exe
9. mppoker.exe

I only play on Ladbrokes Skin, but used to play on Pokershare

Berra
03-13-2011, 05:17 AM
I have noticed the same thing. The problem started when the new software to microgaming started to come out.

I think this problem has something to do with the same issue in this thread: http://forums.holdemmanager.com/hud-bugs/54611-hud-doesnt-work-triobet-microgaming-mini-tables.html

johncc
03-13-2011, 05:22 AM
This is for MTT's i never use mini tables, as you can just re size any table and they always comes up the same size.

So the issue if for MTT's as it all works fine for cash

Berra
03-13-2011, 05:48 AM
This is for MTT's i never use mini tables, as you can just re size any table and they always comes up the same size.

So the issue if for MTT's as it all works fine for cash

What I meant was that older games are left remain in the table finder when you play minitables cash games.

Patvs
03-13-2011, 06:06 AM
http://img863.imageshack.us/img863/3/clipboard01bbbb8.th.jpg (http://img863.imageshack.us/i/clipboard01bbbb8.jpg/)


What happens if you de-select the old table in TableManager (see pic)?

Do any of these tables have the exact same tablename??

johncc
03-13-2011, 06:19 AM
Agh sorry, never use mini tables, as i cant see the point of them

johncc
03-14-2011, 05:55 AM
Nothing happens and i (we as there are 4 of us with this problem) have to re start Hem

netsrak
03-14-2011, 10:33 AM
We are just investigating the minitables problem.

johncc
03-14-2011, 12:16 PM
Thanks but as i started the thread could you investiagte mine 1st. there are over 50 of us who used this skin, through a sponsor and play around 20mtts a day each and quite a few have the same problem, i am sort of the spokesman for the problem, and none of us uses mini tables

TY

johncc
03-15-2011, 04:49 AM
Have you guys looked into the full size table problem yet, TY

netsrak
03-15-2011, 07:45 AM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

johncc
03-15-2011, 08:33 AM
Ty for the reply but as i mentioned i am representing a bunch of guys, in fact a large amount of players, it doesnt work for anyone and has to be done manaually

johncc
03-15-2011, 11:45 AM
Just like to add this didnt happen in 1.11.05d and before

morny
03-15-2011, 10:02 PM
Ive tried ladbrokes today to test and it works fine for me, screenshots attached

Please have someone contact us for a teamviewer session to figure this out but it doesnt appear skin specific, are you sure everyone has the same issue and all have tried this: http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

Berra
03-16-2011, 03:38 AM
Ladbrokes haven't upgraded their software yet. Not all skins have. That is why it works for you in your test.

johncc
03-16-2011, 04:39 AM
Ok now you have deinately lost me as on the screen shots (both of then)

The players stats are not in the correct place at all

In pic one Dark Horse stats appear bottom left but he is sat at the top
Donys is sat btm middle and his stats are top left
Angry Panda stats are btm right and he is sat on the left
CZA is sat btm right his stats are top left

Also you say have i tried UAC and run a admin, yes i changed this for most of the players

netsrak
03-16-2011, 05:09 AM
Please arrange a TV session as posted above.

johncc
03-23-2011, 11:03 AM
Can u let me know if you are any closer to fixing this problem

netsrak
03-24-2011, 04:51 AM
You had a TV session with Morny or someone else from Support?

I'm not sure whether this release helps: http://forums.holdemmanager.com/releases/59981-1-11-06c-pre-release.html

johncc
03-24-2011, 04:53 AM
Yes i did have a TV session, and everything on my pc was checked, all ok.
But still when u move to a new table, the stats dont alter, Fozzy told me that they knew about this problem already

johncc
03-24-2011, 08:44 AM
8 people tested the pre release and still no difference

netsrak
03-24-2011, 10:13 AM
I'll forward it