3.1.16.7228 (Beta Release - June 25, 2021)

[random]

Beta update to version 3.1.16.7210 is now available!

Latest beta build can be downloaded using beta autoupdate in HM3 (Settings > Prompt for beta update, then Help > Check for updates) or through this download link (https://www.holdemmanager.com/download/index.php?product=HM3&channel=Beta).

Full release notes available here (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/149/Release-Notes).

Filters

Added a filter for anonymous hands
Added a filter for hands with added money (Reward money added by poker site)
EvEquityPercent filter will now be detected when re-opening filter editor
Improved error handling for an issue reported with Betting Lines page in filter editor
Resolved an issue with date filter that showed Year 1 with After option
Set minimum filter editor size

General

Added Attach Files option to Send Feedback form
Added export option for Open Hand History format (.ohh)
Added more logging for an error related to sessions that some users experienced
Changes to startup procedure to allow splash screen to display the progress more accurately
Copy Logs utility will now work for Windows users with spaces in names
Help menu update to the Video Guides section
Resolved an issue where database files were not automatically associated with HM3, they can now be double clicked to open in HM3
Resolved issues related to cancelling hand export
Search improvements in settings and filter editor dialogs
Show a warning if launching HM3 on non-administrator Windows account
Updated CefSharp dependency

HUD

Remember player notes positions

Import

Prevent an error when importing a summary with undefined poker site

Localization

Updated translations

Opponents

Opponents list will now automatically updated after import and when changing databases

Poker Sites

GGPoker - Added buy-in detection for more tournament types
GGPoker - Added support for new tournament summaries
GGPoker - Resolved an issue with hands not importing from a .zip file unless extracted
Ipoker - Allow import for hands without SB where all players fold to BB
PartyPoker - Updated fees detection for lottery tournaments
PartyPoker BetMGMPokerMI - Don't archive empty HH files if player only sat at the table without playing
Peoples Poker - Improved showdown display for hands where hand was mucked
PokerStars - Add support for Stealth tables
Winamax - Resolved an import issue with some Omaha Hi/Lo cash hands
WPN - Prevent importing all-in hand histories with incorrect amounts


Tournaments

Prevent editing amounts if currency is not set

[omar2ndname]

Hello,
I've just updated to .7210, and now HM3 doesn't start anymore. It shows the Initializing image, and nothing happens. How can I do? Thanks.
I had to return to the 3.1.16.0 :(

[fozzy71]

Hello,
I've just updated to .7210, and now HM3 doesn't start anymore. It shows the Initializing image, and nothing happens. How can I do? Thanks.
I had to return to the 3.1.16.0 :(

Please install 7210 and if it still won't launch we need to see your Windows Event Viewer Application logs, and HM3logs from version 7210, as instructed below.

Please create a support ticket (https://support.holdemmanager.com/support/category/19) with a link to this thread and your forum username.

Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were doing and what problems you were experiencing:

a) Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
- Here is a short video showing how to collect those event viewer logs (https://www.dropbox.com/s/t2y0i8qkhgnjnzr/how%20to%20collect%20and%20zip%20event%20viewer%20 logs.mp4?dl=0).

b) Please attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site wetransfer (https://wetransfer.com/) or filedropper (https://www.filedropper.com/) and copy/paste the download link directly into the support ticket email.

[choochoo]

Hello,
I've just updated to .7210, and now HM3 doesn't start anymore. It shows the Initializing image, and nothing happens. How can I do? Thanks.
I had to return to the 3.1.16.0 :(

I had the same thing, ran the .7210 installer again and selected repair, loaded fine afterwards.

[Blacksmith]

Hello,
I've just updated to .7210, and now HM3 doesn't start anymore. It shows the Initializing image, and nothing happens. How can I do? Thanks.
I had to return to the 3.1.16.0 :(

Same problem here

[magtune]

Same problem here

+1

[omar2ndname]

Please install 7210 and if it still won't launch we need to see your Windows Event Viewer Application logs, and HM3logs from version 7210, as instructed below.

Please create a support ticket (https://support.holdemmanager.com/support/category/19) with a link to this thread and your forum username.

Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were doing and what problems you were experiencing:

a) Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
- Here is a short video showing how to collect those event viewer logs (https://www.dropbox.com/s/t2y0i8qkhgnjnzr/how%20to%20collect%20and%20zip%20event%20viewer%20 logs.mp4?dl=0).

b) Please attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site wetransfer (https://wetransfer.com/) or filedropper (https://www.filedropper.com/) and copy/paste the download link directly into the support ticket email.

Many thanks. Just done. :)

[fozzy71]

Same problem here


+1

Please follow the instructions I posted for omar2ndname.


Please install 7210 and if it still won't launch we need to see your Windows Event Viewer Application logs, and HM3logs from version 7210, as instructed below.

Please create a support ticket (https://support.holdemmanager.com/support/category/19) with a link to this thread and your forum username.

Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were doing and what problems you were experiencing:

a) Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
- Here is a short video showing how to collect those event viewer logs (https://www.dropbox.com/s/t2y0i8qkhgnjnzr/how%20to%20collect%20and%20zip%20event%20viewer%20 logs.mp4?dl=0).

b) Please attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site wetransfer (https://wetransfer.com/) or filedropper (https://www.filedropper.com/) and copy/paste the download link directly into the support ticket email.

[Ivan Miwa]

I was having the same problem, but I was able to fix it by manually downloading the installer, running it and selecting "Repair".

[fozzy71]

I had the same thing, ran the .7210 installer again and selected repair, loaded fine afterwards.


I was having the same problem, but I was able to fix it by manually downloading the installer, running it and selecting "Repair".

Thanks for the feedback. We believe this a result of the new Cefsharp update in the HM3 beta not deleting all the old Cefsharp version files for some reason and the developers are looking into it.


Hello,
I've just updated to .7210, and now HM3 doesn't start anymore. It shows the Initializing image, and nothing happens. How can I do? Thanks.
I had to return to the 3.1.16.0 :(


Same problem here


+1

If the reinstall/repair steps mentioned above do not solve the issue please try do a clean re-install of HM3:

1) Uninstall HM3 and delete the following folder with additional HM3 files - C:\Users\UserName\AppData\Roaming\Max Value Software\Holdem Manager\Kits. If you can't see it, turn off the windows option that is hiding that directory (https://support.microsoft.com/en-gb/help/14201/windows-show-hidden-files).
2) Delete C:\Program Files (x86)\Holdem Manager 3\ if it remains after uninstall.
3) Restart your PC
4) Download and install latest beta version of HM3 from this link (https://www.holdemmanager.com/download/index.php?product=HM3&channel=Beta).

If you continue to have problems please try to make sure you have the latest VC++ and CefSharp dependencies as instructed in the following guide (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/297/How-to-make-sure-you-have-the-latest-Visual-C%2B%2B-version-installed).

If you are unable to resolve the issue following these steps, please send us your log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support).

[random]

Hello all,

New beta v3.1.16.7228 is now available, it should improve the updating process where some users experienced issues with the previous beta build.


3.1.16.7228 (Beta Release - June 25, 2021)

Latest beta build can be downloaded using beta autoupdate in HM3 (Settings > Prompt for beta update, then Help > Check for updates) or through this download link (https://www.holdemmanager.com/download/index.php?product=HM3&channel=Beta).

Full release notes available here (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/149/Release-Notes).

Filters

Automatically use WentAllin filter with EvEquityPercent to allow filtering for less than X equity percent

General

Added Export completed message to status bar when exporting from the right click menu
Display a warning if HM3 server executable is missing when launching HM3
Possibly resolved an issue where some users were stuck on startup after updating to previous beta
Possibly resolved and added more logging for a sessions error that some users experienced
Search improvements for Settings and Filter editor dialogs

Hand viewer

Clicking note icon on anonymous players will now correctly open note editor

HUD

Additional logging for an issue where HUD does occasionally not initialize for some users

Poker Sites

888Poker - Added Snap HUD support for latest 888Poker client version

[fow]

The hud stopped working on the snap tables after this update.
After reading some of the other posts I downloaded the file again and selected repair to see if it solves the problem, will give more info after I test it.
Problem remains, the hud does not work on snap tables in 888poker.pt

[fozzy71]

The hud stopped working on the snap tables after this update.
After reading some of the other posts I downloaded the file again and selected repair to see if it solves the problem, will give more info after I test it.
Problem remains, the hud does not work on snap tables in 888poker.pt

HM v3.1.16.7228 should solve the issue with the HUD on 888 Snap tables. If that is the version you have installed and the Snap HUD is not working on 888.pt did you make sure you started HM3 before 888?

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
- Launch your poker client(s).

If you continue to have problems: Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.

[fow]

Everything was working properly before the update to the last beta and I never had to star hm3 first to make sure the hud worked on snap. I will try anyway just to be sure but usually I have hm3 working before I start any client
A friend of mine is using one of the oldest beta versions and hud is working on snap ... If I revert to the last stable version will the hud not work on snap as well?
Tried what you said still don´t work.
After installing the last stable version is working, but i didn´t update to any beta.

[random]

Everything was working properly before the update to the last beta and I never had to star hm3 first to make sure the hud worked on snap. I will try anyway just to be sure but usually I have hm3 working before I start any client
A friend of mine is using one of the oldest beta versions and hud is working on snap ... If I revert to the last stable version will the hud not work on snap as well?
Tried what you said still don´t work.
After installing the last stable version is working, but i didn´t update to any beta.

Hi fow,

Can you let us know on which 888 poker site are you playing, is it .pt by any chance? We will have an update that affects .pt users, because that client was not yet updated.

If you are playing on a different site, please let us know which one as we might need to make further adjustments to support different 888 poker client versions.

Thanks!

[fow]

Hi, sorry my fault forgot to mention, I'm playing on 888poker.pt. I was also wondering if that was a possibility because sometimes the software updates by the clients don't happen at the same time everywhere.

[random]

Hi, sorry my fault forgot to mention, I'm playing on 888poker.pt. I was also wondering if that was a possibility because sometimes the software updates by the clients don't happen at the same time everywhere.

Please give new beta 3.1.16.7231 a try, new Snap version support included. Its not available yet on auto-update, you can download it here (https://www.holdemmanager.com/download/index.php?product=HM3&channel=Alpha&version=3.1.16.7231).

[fow]

Thank you.