3.1.15.0 (Official Release - Jan 25, 2021)

[random]

Official update to version 3.1.15.0 is now available!

Latest stable build can be downloaded using auto-update in HM3 or through the website (https://www.holdemmanager.com/hm3/download.php?download=true).

Full release notes available here (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/149/Release-Notes).

Filters

Added filter for one card backdoor flush draws
Better handling of filter values when invalid comma or pipe symbols is used
Board Texture Flop filters will now stay remembered when reopening filter editor
Do not display autocomplete suggestions for invalid filter values
Effective stack size filter now will include IsPlayable filter to ignore hands folded to BB
Improved Omaha wrap filtering
Increased time before tool tips on quick filters disappear
Prevent an error when using Ctrl+Backspace and certain filtering combinations
Prevent bad filters from automatically being saved with reports, causing them to stop working on restart
Resolved an issue when nesting and combining multiple filters
Resolved an issue where Non-Ace Suited Omaha hand filter did not return hands that included off suited Ace
Resolved an issue with Flop Made Hand Value: Two Card Straight no working correctly
Resolved an issue with Omaha double suited filters not showing all expected results
Resolved an issue with StackToPotRationFlop causing an error for some users
Resolved an issue with total buy-in filter not working correctly for tournaments above 1000 buy-in
Resolved reported issues with Omaha wrap filters

General

Added a warning when database upgrade is required and an option to create a backup or to cancel it
Added an option to create a copy of the database (backup) before upgrading it
Avoid an error when database is located on a network drive
Dark theme - Adjusted filter bar border color
Give user an option to login again if local license was corrupted instead of showing invalid login warning
Improvements to database upgrade process
Improvements to HM2 Database import feature to better handle bigger databases
Open Login window centered to HM3 window
Resolved an issue in Startup wizard where login would not work for some users
Resolved an issue with previous beta where memory usage was higher than usually when loading databases on startup
Resolved an issue with startup on Windows machines where WMI is not working correctly

Graphical HUD

PokerStars - Resolved an issue with HUD not working play money Turbo and Hyper Turbo tournament tables

HUD

Resolved an issue where HUD did not always work if launched too quickly after HM3 start up
Resolved an issue where HUD didn't work if manually launched before HM3 startup sequence completed
Resolved an issue where HUD would crash sometimes when trying to draw the table note icon

Live Play

Resized live play sessions drop down size to better match reports header elements

Localization

Updated translations for all languages

Opponents

Improved resizing when switching from a player with more to a player with less stakes displayed in the graph
Opponents list will now remember hidden stats through restart
Resolved Bet Sizing filter issues in Single Opponent Line Analysis view

Poker Sites

888Poker - Added HUD support for EUR Snap tables
888Poker - Added Snap HUD support for updated client
888Poker - Read re-buy and add-on cost from summary files
888Poker - Update Snap HUD support
GGPoker - Added support for rake amounts specified in hand histories
GGPoker - Added support to read buy-in information from tournament names
GGPoker - Resolved an issue with invalid date import errors
GGPoker - Update rake calculations for lower stakes games
IPoker - Added HUD support for new beta client
PartyPoker - Prevent import of bad hand histories with multiple antes posted by same player
Peoples Poker - Added 3max preferred seat configuration
PokerKingAsia - Resolved an issue with stats in straddle hands
PokerStars Added support for 5-Max STTs
PokerStars - Add re-buy and add-on detection for Pokerstars Home Games
PokerStars - Reentry tournament detection improvements
PokerStars - Resolved an error when importing hands for players with 'unknown' in their names
PokerStars - Resolved an issue where free-roll bounty amounts were too high
PokerStars - Resolved an issue where tournament was incorrectly tagged as Deep
PokerStars - Resolved an issue with 45/90 players MTT SNGs results no being detected
PokerStars - Resolved an issue with PokerStars hero hud at Zoom tournament tables
PokerStars.FR - Added HUD support for new client changes
PokerStars.IN - Resolved an issue with some hands incorrectly importing as playmoney and no stack size information
PokerStars.IN - Resolved an issue with valid hands were not importing and showing as errors
Revolution - Resolved an issue where preferred seat settings were not working correctly on fresh installs
Run It Once - Detect Cub3d SNGs as Lottery type
Run It Once - Prevent import of tournaments with invalid blind levels that were causing issues
RunItOnce - Added detection for SNG buy-in information from hand histories
Winamax - Improved HUD scaling for classic and new clients to better match HUD size on other poker sites
WPN - Added import support for new hand history version (Jan 2021 update)

Replayer

888Poker Blast tournaments - All players HUDs will now show in replayer
Options drop down menu will now open in front of turn and river board cards
Player stack size will now be correct when rewinding actions
Prevent replayer from appearing out of visible area when using higher DPI settings
Resolved an issue where chips would sometime appear to come from the edge of the replayer
Resolved an issue where some users couldnt change theme and deck options
Resolved issues with table size detection when replaying 888Poker 3-max tournaments

Reports

Added Date and Time category for tournament reports
Added new cash game Multi Table Report that shows results broken down by number of tables played at the same time
Hole Cards window will now correctly display window title
Prevent removing of required report stats
Resolved a theming issue with Tournaments Finish Distributions graph options
Resolved an ishue with Finish distribution graph options not working on some cultures (RU)
Updated Tournaments by Poker Site report to show Player name and Poker site in first column

Situational Views

Display previously applied filters when switching between Situational Views and reports
Resolved filtering issues in River Bet Efficiency view
Updated views for the light theme

Stats

Corrected Turn Call Delayed CBet SRP/3Bet stat names to Turn Call Delayed CBet and Fold River IP/OOP to correctly reflect the formula they are using
Resolved an issue where VPIP in Opponents section was including hands folded to big blind as opportunities (Requires database upgrade and re-import)

Tournaments

Added an option to change tournament currency in the editor

[lebreu]

Hi! when trying to upgrade to this version I realised that my anual payment for Maintenance and Support didn't get in, how can I renew it ?

[fozzy71]

Hi! when trying to upgrade to this version I realised that my anual payment for Maintenance and Support didn't get in, how can I renew it ?

You should be able to do that in your store account subscriptions tab here - https://store.holdemmanager.com/account/mySubscriptions

If you have any problems with that we can not help further with on the forums for security reasons. Please login to your account on our site and email your questions to to our sales team via the 'Contact Support (https://support.holdemmanager.com/support/category/19)' link.

[Glen20]

Hi,

I have tried to update to 3.1.15 but keep getting this message
https://imgur.com/a/cobt3wW

I have deleted the previous 3.1.14 msi file. Is there somewhere I can download it from? I tried the release page, but it just takes me to a 3.1.15 download.

Thanks in advance!

[By F12]

Hello,

I updated to the new version this morning, everything works right, but after ca. 30 minutes while I´m playing the program closes automatically without any reason. What can I do?

Thanks in advance

[fozzy71]

Hi,

I have tried to update to 3.1.15 but keep getting this message
https://imgur.com/a/cobt3wW

I have deleted the previous 3.1.14 msi file. Is there somewhere I can download it from? I tried the release page, but it just takes me to a 3.1.15 download.

Thanks in advance!

Here is the direct link to that build - https://www.holdemmanager.com/download/?product=HM3&version=3.1.14.0

We use Microsoft *.msi install/update files. To update to a new version you also need the msi file for the currently installed version in the same downloads folder on your computer.

[fozzy71]

Hello,

I updated to the new version this morning, everything works right, but after ca. 30 minutes while I´m playing the program closes automatically without any reason. What can I do?

Thanks in advance

We will need you to reproduce the problem and send us your HM3logs and Windows Event Viewer Application logs to try and determine what might be causing the issue.

Please create a support ticket (https://support.holdemmanager.com/support/category/19) with a link to this thread and your forum username.

Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were doing and what problems you were experiencing:

a) Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
- Here is a short video showing how to collect those event viewer logs (https://www.dropbox.com/s/t2y0i8qkhgnjnzr/how%20to%20collect%20and%20zip%20event%20viewer%20 logs.mp4?dl=0).

b) Also send the following HM3Logs files manually:
- Close HM3 and the Holdem Manager Server icon in the system tray.
- If it is not running or fully launched please open your Windows Task Manager and right-click - End Task on 'Holdem Manager 3', 'HM3 HUD' and 'HoldemManager.Server' if you see them.
- Click Start (Windows Icon) - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
- Then zip* and attach all (Ctrl+A - Right-Click - Send to - Compressed (zipped) folder) files in that folder to a support ticket here (https://support.holdemmanager.com/support/category/19) with a detailed, step by step, description of what you did before the error.
- Here is a direct link to your My Tickets page (https://support.holdemmanager.com/user/mytickets/).
- Here is a short video showing how to collect those HM3logs (https://www.dropbox.com/s/diahy56xhry04wm/how%20to%20collect%20and%20zip%20hm3%20logs%202.mp 4?dl=0).

Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like Dropbox (https://help.dropbox.com/files-folders/share/share-outside-dropbox), then in Windows File Explorer right-click (DropBox Icon) 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with Dropbox try using WeTransfer (https://wetransfer.com/) or FileDropper (https://www.filedropper.com/) or Google Drive (https://support.google.com/drive/answer/2494822?co=GENIE.Platform%3DDesktop&hl=en) and copy/paste the download link to us.

[Glen20]

Thank you fozzy71!

[OKigibauf]

Hi guys,

since the last update, i'm not able to start my hm. also tried the old 3.1.14.0 version and re-install the new version, got the same problem as in the title.

How can i fix it?

thx

[fozzy71]

Hi guys,

since the last update, i'm not able to start my hm. also tried the old 3.1.14.0 version and re-install the new version, got the same problem as in the title.

How can i fix it?

thx

Please create a support ticket and send us your log files in the post 2 above yours:


We will need you to reproduce the problem and send us your HM3logs and Windows Event Viewer Application logs to try and determine what might be causing the issue.

Please create a support ticket (https://support.holdemmanager.com/support/category/19) with a link to this thread and your forum username.

Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were doing and what problems you were experiencing:

a) Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
- Here is a short video showing how to collect those event viewer logs (https://www.dropbox.com/s/t2y0i8qkhgnjnzr/how%20to%20collect%20and%20zip%20event%20viewer%20 logs.mp4?dl=0).

b) Also send the following HM3Logs files manually:
- Close HM3 and the Holdem Manager Server icon in the system tray.
- If it is not running or fully launched please open your Windows Task Manager and right-click - End Task on 'Holdem Manager 3', 'HM3 HUD' and 'HoldemManager.Server' if you see them.
- Click Start (Windows Icon) - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
- Then zip* and attach all (Ctrl+A - Right-Click - Send to - Compressed (zipped) folder) files in that folder to a support ticket here (https://support.holdemmanager.com/support/category/19) with a detailed, step by step, description of what you did before the error.
- Here is a direct link to your My Tickets page (https://support.holdemmanager.com/user/mytickets/).
- Here is a short video showing how to collect those HM3logs (https://www.dropbox.com/s/diahy56xhry04wm/how%20to%20collect%20and%20zip%20hm3%20logs%202.mp 4?dl=0).

Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like Dropbox (https://help.dropbox.com/files-folders/share/share-outside-dropbox), then in Windows File Explorer right-click (DropBox Icon) 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with Dropbox try using WeTransfer (https://wetransfer.com/) or FileDropper (https://www.filedropper.com/) or Google Drive (https://support.google.com/drive/answer/2494822?co=GENIE.Platform%3DDesktop&hl=en) and copy/paste the download link to us.

[tpiha]

So if I upgrade to 3.1.15 and do not want to pay for the maintance fee I will be limited to the free version?
What about the version I paid to upgrade from HM2 to HM3?
I do not want to pay the fee, therefore I miss my rights? is that correct?
sorry ,english is not my native language

[fozzy71]

If your Support & Maintenance plan expired before the release of 3.1.15.0 then your maximum version you can use with your license is the previous release version 3.1.14.0. You can still use HM3 version 3.1.14.0 without having to pay for another year of the Support & Maintenance plan but you will not have access to any bug fixes and new features that we released in version 3.1.15.0 or future updates unless you renew your Subscription & Maintenance plan - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/149/Release-Notes

Please install this version of HM3 - https://www.holdemmanager.com/download/?product=HM3&version=3.1.14.0

You can read about the Support & Maintenance plan details and costs here - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/266/Licensing-Explained-%28HM3-Versions%29

[udbrky]

Please create a support ticket (https://support.holdemmanager.com/support/category/19) with a link to this thread and your forum username.

Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were doing and what problems you were experiencing:

a) Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
- Here is a short video showing how to collect those event viewer logs (https://www.dropbox.com/s/t2y0i8qkhgnjnzr/how%20to%20collect%20and%20zip%20event%20viewer%20 logs.mp4?dl=0).

b) Also send the following HM3Logs files manually:
- Close HM3 and the Holdem Manager Server icon in the system tray.
- If it is not running or fully launched please open your Windows Task Manager and right-click - End Task on 'Holdem Manager 3', 'HM3 HUD' and 'HoldemManager.Server' if you see them.
- Click Start (Windows Icon) - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
- Then zip* and attach all (Ctrl+A - Right-Click - Send to - Compressed (zipped) folder) files in that folder to a support ticket here (https://support.holdemmanager.com/support/category/19) with a detailed, step by step, description of what you did before the error.
- Here is a direct link to your My Tickets page (https://support.holdemmanager.com/user/mytickets/).
- Here is a short video showing how to collect those HM3logs (https://www.dropbox.com/s/diahy56xhry04wm/how%20to%20collect%20and%20zip%20hm3%20logs%202.mp 4?dl=0).

Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like Dropbox (https://help.dropbox.com/files-folders/share/share-outside-dropbox), then in Windows File Explorer right-click (DropBox Icon) 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with Dropbox try using WeTransfer (https://wetransfer.com/) or FileDropper (https://www.filedropper.com/) or Google Drive (https://support.google.com/drive/answer/2494822?co=GENIE.Platform%3DDesktop&hl=en) and copy/paste the download link to us.

[YDer]

Where can I find the HM3 3.1.15.6800 download link?

[fozzy71]

Where can I find the HM3 3.1.15.6800 download link?

You can download it, and read the release notes, in this thread we just created (https://forums.holdemmanager.com/showthread.php?t=543461).