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View Full Version : Add indication how long a report is taking



Beachking
01-04-2021, 06:45 AM
It would be very nice to be able to see if a report is likely to take 2 minutes more or 2 hours more, especially since HM3 gives errors pretty frequently when I use RW. As it stands, a report where I am trying to compare myself to winners 5bb or above with at least a certain number of total hands played has been running for about half an hour and I can't be sure if it is actually still running other than hm3 taking up lots of ram and cpu.

Beachking
01-04-2021, 10:20 AM
Update...a couple of hours later...seems to have stopped working (no cpu usage) and no report to view. Any ideas?

fozzy71
01-04-2021, 01:08 PM
Please open the HM3 - Apps - Range Wizard - 'Show Range Wizard' and then click the Help - 'Feedback' option and report the issues directly to the Range Wizard developer.

If you do not see the Apps menu, or the Range Wizard App will not open or display the Help menu, then please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, the screenshots and details of what steps preceded the error to a support ticket - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support