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View Full Version : NoteCaddy is not working anymore



LutherBlissett00
12-28-2020, 03:51 PM
Today I lounched HM3 as usual and NoteCaddy isn't working anymore.
It worked until yesterday.
This is the error i get.

165048

udbrky
12-29-2020, 12:46 AM
Please update to our latest beta version of HM3 from this link (https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta).

If you continue to have problems: Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

LutherBlissett00
12-29-2020, 06:08 AM
It works now with the beta version, thank you.

fozzy71
12-29-2020, 10:36 AM
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.