Impossible to launch recently HM3 V.3.1.13.0

[DAArKKiss]

Hi,

Its impossible for me recently to launch HM3 in version 3.1.13.0 :

Check my log ty :

[Snipped]

[DAArKKiss]

Hi,

I have a recently problem with HM3 v 3.1.13.0 => impossible to launch my tracker :

I cant update HM3, i cant repair, i cant remove HM3, help please....

See my log :

[snipped]

[fozzy71]

On Wednesday Nov 11th 2020 we released a new version of Holdem Manager 3 that resolves an issue with HM3 not launching for versions 3.1.13.0 and earlier.

If you are experiencing this issue, please reboot your computer then download the new version from our website or directly from this link (https://www.holdemmanager.com/download/index.php?product=HM3&channel=stable).

If you have any problems installing HM3 because of your installed version:
- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Uninstall HM3 with this file (https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed).
- Download and install the latest stable version of HM3 from this link (https://www.holdemmanager.com/download/index.php?product=HM3&channel=stable).

If you continue to have problems please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

[DAArKKiss]

TY, thanks to Microsoft Programm i can remove and install 3.1.14.0 :)

[fozzy71]

TY, thanks to Microsoft Programm i can remove and install 3.1.14.0 :)

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.