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View Full Version : error attempting to load presaved filters



validand_notinuse
11-03-2020, 07:57 PM
Hi,
I've run into a problem with presaved filters - whenever I attempt to load one, I get an error msg "There was an error displaying this view, would you like to submit an error report". If I rebuild the same filter from scratch it wont run and I get the same message, although a small minority still work, seemingly at random - any idea what the issue might be?

fozzy71
11-04-2020, 12:08 PM
Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.