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View Full Version : Cannot Open Hold'em Manager PLZ HELP



beeks80
03-10-2011, 03:51 AM
When I open Hold'em Manager, I receive this error, "an error occured while reading the config file/HoldemManager.config file: Root element is missing"

It then says it will creat a new one for me, I select OK, and I then receive this error, "cannot create a file when that file already exists" When I click details this come up:



************** Exception Text **************
System.IO.IOException: Cannot create a file when that file already exists.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.Move(String sourceFileName, String destFileName)
at az.a(Boolean A_0)
at az.b(Boolean A_0)
at cx.c(Object A_0, EventArgs A_1)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at DevComponents.DotNetBar.Office2007RibbonForm.OnLoa d(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
at System.Windows.Forms.ContainerControl.WndProc(Mess age& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at DevComponents.DotNetBar.Office2007RibbonForm.WndPr oc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4206 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.11.5.3160
Win32 Version: 1.11.05.3160
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 8.3.0.0
Win32 Version: 8.3.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

If i click continue I just get the loading softerware graphic forever, and it never opens. This happened randomly out of the blue. I opened up like I do everyday, and all of a sudden it was working. Please help me ASAP. I'm using Windows Vista and my version of HE is the latest version.

Thanks in advance.

netsrak
03-10-2011, 04:49 AM
Delete the file holdemmanager.config which is located in the config subfolder of your holdemmanager installation path (something like c:\program files(x86)\rvg software\holdemmanager).
After this restart HM and reconfigure your database connection and check your auto-import settings.

beeks80
03-10-2011, 01:36 PM
Ok, I deleted the config file, and restarted hold'em manager. My HUD now no longer works. I'm on Full Tilt playing Rush poker. I'm not sure how to reconfigure my database. I went through the steps when I first opened HM after I deleted the config file. I added my auto-import folder, and now my HUD setup is completely gone. Why would HM stop working out of no where? It was working just fine.

Thanks,

Lance

beeks80
03-11-2011, 02:25 AM
hello? anyone there to help????????

Patvs
03-11-2011, 02:49 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.



For Full Tilt turn off OCR and turn off live tracking (hud options--> site options)
What type of RUSH games do you play exactly?

beeks80
03-11-2011, 02:53 AM
thanks for responding its appreciated. I have done all of those things, and still can't get it to work. I play $.50/$1 NL Hold'em.

Patvs
03-11-2011, 03:01 AM
Which Operating System, Firewall, and Anti-Virus are you using?


Try to open dbcontrolpanel.exe (in the HoldemManager folder)
1: can you connect (to PostgreSQL?
2: can you create a new empty database--> set it as default--> start HoldemManager?

Manually run a Windows Update to check if there are ANY updates you can install.

beeks80
03-11-2011, 03:07 AM
sorry, I'm using microsoft vista. I cannot connect to a new one PostgreSQL. The error says that one already exists.

If I try to create a new database, won't I lose my old one?

No windows updates. Windows firewall.

netsrak
03-11-2011, 11:59 AM
When creating a new database it will be empty but your old database should still be there. So you can switch back if you need the data.

Or you import your hands into the new database. They are in the archive folder (default c:\hmarchive).