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View Full Version : Manually Editing Quick Filter Queries Crashes HM3 and sending bug report fails



ten25
10-06-2020, 02:59 PM
164664

Whenever I try to manually edit the "Quick Filter" queries, there is a lot of lag, typing sometimes overwrites letters I did not intend to, and Hm3 will crash. Then I'll try to send an error report with description of what I was doing and get the error in attached photo.

udbrky
10-06-2020, 04:18 PM
How are you trying to edit them, what edits are you trying to make?

Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.* You can then add any screenshots or other files by opening the support ticket on our site.**Here is a direct link to your My Tickets page - https://support.holdemmanager.com/user/mytickets/

If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support