New user, two problems

[dusfy]

Hey guys, I don´t find any information here so I will ask two questions:

1. Holdem manager seems to track only 2 or 3 hands before it stops tracking hands, I don´t know how to resolve it-
2. The usual bug of names displaying under the wrong villains.

Thanks everyone in advance...

[fozzy71]

Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.