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arulary
08-12-2020, 10:53 AM
Hi, I have problem popup position.
When I click HUD to show popup, popup shows up on the edge of the screen, I have to drag it to see the numbers.
This problem started happening 3 or 4 days ago.

I hope you can fix this. Thanks.

fozzy71
08-12-2020, 11:46 AM
The new position should be saved after you move it to a new location by default but I think this problem you are describing is caused on some systems and monitor sizes/resolutions if you have a larger than normal DPI Scaling value configured for Windows.

Try to change your DPI Scaling to 125 or 96/Normal - Please see this FAQ - http://hm2faq.holdemmanager.com/questions/3259/Adjusting+DPI+settings

If you continue to have problems: Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

arulary
08-13-2020, 12:54 AM
Thanks I don't know why but it fixed! I updated Windows so that might work!

fozzy71
08-13-2020, 08:42 AM
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.