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AukeM
05-27-2020, 08:25 AM
Hello, today suddenly my HUD doesnt appear. Has anything been changed? The only thing what is changed in my HM3 is that an account on another site was detected and I added this account.

edit: I checked Site settings and alle the boxes were unchecked for Pokerstars. Is this a bug?

fozzy71
05-27-2020, 09:08 AM
The auto import folders got unchecked without you doing anything? And once you enabled them everything started working again?

If this ever happens again please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

AukeM
05-27-2020, 09:10 AM
I think it happened because my account of 888poker was added to the site settings yesterday. Today the boxes were unchecked. I think I have to add another account from another site to recreate this problem. If it happens, I will get back here.