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View Full Version : HM3 starts new sessions while playing



Oli3579
05-13-2020, 06:41 PM
So I have only encountered this problem today but it has persisted.

While playing HM3 randomly seems to start a new session such that I'll play continuously for a couple of hours say and when I look back it has recorded it as four different sessions. I haven't even been taking short breaks and it still does this. Wonder if anyone knows how to fix this/is there a way to combine sessions in my reports?

fozzy71
05-14-2020, 09:34 AM
Was this around midnight local time? We have a known bug for this issue:

HMT-4182: Sessions shouldnt be broken into 2 at midnight

This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link (https://support.holdemmanager.com/) and include "Notify Me When HMT-4182 Is Resolved" in the subject line and body of the email.