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View Full Version : Note pop up outside of display



pokerlol
05-13-2020, 01:57 PM
Right now I'm on the free trial checking out HM3 to see if I should make the move from 2 to 3.
One bug I found is that if I want to take a note on a player seated near the left boarder of my screen,
the note pop up opens outside of the view of my display.
It is not possible to drag it on screen.

I use two monitors and it happens on the left border of my left monitor only.
Playing on Pokerstars (if that matters).

fozzy71
05-14-2020, 09:28 AM
Please follow this FAQ to fix the problem with windows moving off screen:
http://www.howtogeek.com/howto/windows/bring-misplaced-off-screen-windows-back-to-your-desktop-keyboard-trick/

Note: You may have to use the Ctrl key with the Arrow keys or Mouse to get it to start moving.

We have had similar reports from another user that was playing Winamax 5max? or GoFast tables I think, but his was going off the far right side.

Does it help if you change your DPI Scaling to 125 or 96/Normal? - Please see this FAQ - http://hm2faq.holdemmanager.com/questions/3259/Adjusting+DPI+settings


Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta

If you continue to have problems:

Please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, the screenshots and details of what steps preceded the error to a support ticket - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support