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akloms
04-29-2020, 02:18 AM
Hello,

1st game: Winnings +17.60$, adjusted ICM -12.47$
2nd game: Winnings +17.60$, adjusted ICM +21,44$

How is that possible if the maximum that can be won is 17.60$?

Note: These are DoN sngs, in the second game I was never involved in an All-in situation, while in the first game I sucked someone out.
Yesterday, before going to sleep the ICM adjusted was something like 5$ that should be correct (-12.47$ + 17.60$ = 5,13$), but today it says 8.97$. Why and how is this calculated?

fozzy71
04-29-2020, 07:16 AM
Please try all the steps in this FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/269/How-Are-Missing-Hands-~-Inaccurate-Reports-Fixed%3F).

If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.