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View Full Version : HUD Problems!



bannon24
12-28-2008, 07:49 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

I have 1.07 and installed the patch listed.

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

Pokerstars. I have only tried it for pokerstars, but could try it on another site if this is helpful.

3) Have you the settings exactly as per the FAQ for your site?

Completely. HH and everything is set to the correct folder.

4) Are the Hand Histories showing up in the correct Folder?

Yes.

4a) If Not, have you checked the lobby settings to see that their saving the hand historys and also that their saving them to the same location as youve setup in the auto import folders?

5) Are the hands being imported into Holdem Manager?

Sort of. Auto-update demonstrates that there are files to be added, yet if I click on cash games, I see "You have not selected a player to run this report against. Please click on 'change.'" Yet it does not recognize anything I type into the player field.

6) Have You Tried the Table Manager and did it work?

I have tried the table manager and it does not work. If I select Table Finder, I see the pop up "I can not find any unattached hands. Please wait until the Manager has imported some."

7) If you open the HH are they written in English?

Yes.



Thank you.

morny
12-29-2008, 12:10 PM
Can you email me morny@holdemmanager.net to do a teamviewer session