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View Full Version : Ignition HUD missing tables and or displaying wrong table hud



matk15
04-23-2020, 02:08 AM
Really struggles opening the 4th table hud and often has the wrong HUD displayed like its mixing up each table for the 3 tables that work, under APPs the grabber displays "no tables found" even though it has 3 huds displayed

Same issue was reported here https://forums.holdemmanager.com/showthread.php?t=540543

actually really tilted with how inconvenient the change over to hm3 has been as well as using this website.... I mean the font size after requesting a password reset is just troll, as well as the page that says "you need to complete human verification" with no further steps

fozzy71
04-23-2020, 09:16 AM
Really struggles opening the 4th table hud and often has the wrong HUD displayed like its mixing up each table for the 3 tables that work, under APPs the grabber displays "no tables found" even though it has 3 huds displayed

Same issue was reported here https://forums.holdemmanager.com/showthread.php?t=540543

The 'Status' in the App is not yet completely reliable/accurate.

HM3 and the HM3 Server/HUD, and the Ignition Hand Grabber (IHG) app processes must always be started before you open the Ignition poker client software. If the Ignition poker client is closed for any reason you must shut down HM3 and restart it fully again.

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Start HM3 and wait for the HM3 server to start. You will know it has started when the 'Start HUD' button switches to say 'Stop HUD'. If that doesn't happen then you can start it via the HM3 - File - 'Start Auto Import' option.
- Once the HM3 HUD/Server is fully running you only then can start the Ignition client.

Take a seat at one table, allow the HUD to appear before you open a second table and wait for the HUD to appear there before opening a third e.t.c.

If you continue to have problems:

Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ in a new support ticket.


actually really tilted with how inconvenient the change over to hm3 has been as well as using this website.... I mean the font size after requesting a password reset is just troll, as well as the page that says "you need to complete human verification" with no further steps

This is a result of our changes we made to the theme/skin when HM3 was released. I reminded our developers about these issues you mentioned and a few other issues I still have that are related.

matk15
04-23-2020, 11:02 AM
Appreciate the prompt reply, will try those steps on my next session

thanks