Stack sizes less than 25bb showing ridiculous data? this can't be correct [Archive]

fozzy71

01-12-2020, 10:13 AM

I can't really say why such a large sample might have such a large winrate off the top of my head based on a single image/row of a report. The couple test databases I tested with similar filters behaved fine but none of them were recent or HU Zoom samples. We would need your full sample of original hands sent to us for testing. If they are hands you played live using HM3 or HM2 they will be in their respective archive folders.

Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/269/How-Are-Missing-Hands-~-Inaccurate-Reports-Fixed%3F#hm3-email-hh).

Make sure you also include a link to this thread and attach more full sized screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test if you see any specific hands or tournaments that have inaccurate stats/data.

fozzy71

01-13-2020, 10:10 AM

Thanks for the detailed reply. I will keep this tab open in a reminder list and forward it to our QA/Testing Manager for detailed testing when we are discussing testing matters next.