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kerberos
12-26-2019, 06:15 PM
For some stupid reason all my Stars settings were reset including my save hand history option. Well I requested the hands via email and put them into a note pad and HM3 wont import them.

kerberos
12-26-2019, 06:21 PM
ok nevermind, it seems it imported them to yesterday. So old problem fixed I guess and new problem.

It definitely didnt import all the hands though.

udbrky
12-26-2019, 09:58 PM
Please try all the steps in this FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/269/How-Are-Missing-Hands-~-Inaccurate-Reports-Fixed%3F).

If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.