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View Full Version : Net won, bb/100 and rake on GG



schlevo
12-14-2019, 07:08 AM
When are we getting correct net won, bb/100 and rake calculations for GG?

Currently rake is not being taken out of net won so all numbers are extremely off.

fozzy71
12-14-2019, 11:00 AM
I do not see any open developer tickets for this issue. Please send us a sample of the hands for testing with screenshots and a detailed description by stat/hand of some of each issue you see.

Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/269/How-Are-Missing-Hands-~-Inaccurate-Reports-Fixed%3F#hm3-email-hh).Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.