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maartens
12-13-2019, 11:47 PM
Hello, great software

But in Reports, after drag and drop the stats to different position, they don't always stay.. later on (maybe after restart) it appears in a new place. How can I lock the positions of the stats? (eg. Total Hands, BB/100)

Thanks

fozzy71
12-14-2019, 10:57 AM
They should be remembered on a report by report by report basis, and they seem to be working fine for me right now in our latest internal build (that should be beta very soon). If they are not we are going to want to have you duplicate the issue, screenshot or video the before and after results, and then send us those with your logs and a detailed description of what you did during the logs/screenshots.

Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem. After sending the logs/details you can open the ticket in our support center and attach any screenshots or other files to the same ticket for us. Here is a direct link to your My Tickets page (https://support.holdemmanager.com/user/mytickets/).

If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support).

maartens
12-17-2019, 02:14 AM
All good thanks fozzy, my bad, trying to place Total Hands to the Left of Position in Position Report, it allows initially but then moves it back after Restart.

fozzy71
12-17-2019, 10:44 AM
All good thanks fozzy, my bad, trying to place Total Hands to the Left of Position in Position Report, it allows initially but then moves it back after Restart.

I was able to duplicate this issue:


HMT-5086
ReportsGrid - Moving 2nd column to 1st place not remembered


If you reverse the steps and move the report's required 1st column stat from the Position report ('Pos' stat) to the right of Total Hands and restart it will be remembered. It has an issue if you move the stat from the right to the far left of the required stat.

This feature request has been documented in detail and provided to the developers for future consideration. If you want to be notified if/when it is added please send an email via the 'Contact Support' link (https://support.holdemmanager.com/) and include "Notify Me When HMT-XXXX Is Resolved" in the subject line and body of the email.

We have the same issue with the bottom hands grid:


HMT-4764Handsgrid - Moving 2nd column to 1st place not remembered

Our QA/Testing Manager showed me this and then I was able to duplicate your issue, as I had tested it the first time moving Pos from left to right w/o issues.