Ignition

[ookami]

Hi, I just bought HM3 to get a hand history when I play on Ignition.

It seemed to work fine the first 2 days but when I opened HM3 today, every hand history was gone.

I have no idea what's going on. I hope you'll be able to help.

Thank you

[skraper]

Same for me today. I think it has to do with Ignition's latest update

[udbrky]

Please see our HUD Troubleshooting FAQ - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting - and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ.