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breakline
11-27-2019, 08:43 PM
Hello HM3 Team,

I am getting a new problem, my HUD display correctly the stats but not my Popups : it is displaying the popup stats slowly and slowly, then does not appear anymore.

Workarround : when i close and relaunch HM3, popup display stats correctly and instantly.

163736

See Picture.

This is very annoying when i am playing lot of tables.

Thank you by advance for your help.

Regards,
Nicolas.

fozzy71
11-28-2019, 09:58 AM
Try to remove any unused or extra popups from the HM3 HUD profile, that you might have imported from HM2. With HM3 it loads the stats for all the associated popups even if you are not using them.

- HM3 - HUD - HUD Editor - 'Profile:' = select the profile you want to edit.
- Options - 'Export' or 'Duplicate' the profile so you have a backup copy before you make any edits.
- Click the 'Popup Groups' button in the upper right corner.
- In the upper left under 'Groups' you can select then 'Delete' any unused popups.

This should help speed up the overall HUD and popups performance.

If you continue to have problems: Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ.