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View Full Version : Hero HUD stats reset while multitabling


superwomble
11-25-2019, 08:15 AM
Something I noticed recently is that if you are multitabling the Hero HUD stats on all tables display the stats from the most recent table you joined. In HM2 the Hero HUD stats were on a per table basis. Could this be rectified please?
fozzy71
11-26-2019, 09:56 AM
Are you playing Zoom?

This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link (https://support.holdemmanager.com/) and include "Notify Me When HMT-4847 Is Resolved" in the subject line and body of the email.
superwomble
11-26-2019, 10:10 AM
Are you playing Zoom?

No, this was standard FR cash on 888poker.
fozzy71
11-26-2019, 10:31 AM
No, this was standard FR cash on 888poker.

Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ.