HM3 logouts automatically

[levin0922]

I'm a trial user and my HM3 app logouts automatically. Is that normal?

[fozzy71]

You have to login to HM3 with your email/pass every time you launch it? That is not expected behavior. Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot and detailed description of the issue in the support ticket you created.

[levin0922]

I think the problem is because I close the prompt window very soon which remind me how many days left for the trial account.