PDA

View Full Version : HM3 hud not working most of the time



czglory
11-20-2019, 10:32 AM
I am getting spam-frequency popups to sub mit reports and no replies to them for about two weeks now.
"Hm3 could not process a hud app request in time." would appreciate help in fixing this, thanks

udbrky
11-20-2019, 06:07 PM
Always send in a ticket, since the inbox is unmonitored.

Please update here - https://www.holdemmanager.com/hm3/download.php?download=true

Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.

If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support