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View Full Version : Site is down=Holdem manager is down?



Enzo00
11-08-2019, 02:35 AM
Hi,
yesterday i tried to use HM 3 trial to see how it goes with my pc. But most of the day license window, that appears after i start HM 3, did not work ( "We encountered a problem" ). I could only run it in the evening.
Today i tried again but now your holdemmanager.com is down and i cant use HM 3 again.
So my question is - if ill buy your HM 3, my sessions will depend from your site or when you buy it, you no longer see license window every time you start HM 3 mb?

fozzy71
11-08-2019, 09:46 AM
We had a temporary issue with our server which is now resolved and we apologize for any inconvenience caused. Please try to launch and login to HM3 again.

If you continue to have problems please attach screenshots of the errors and your log files:

Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot of the issue in the support ticket you created.