PDA

View Full Version : HM3 problem after update



Padrinobta1
11-07-2019, 03:11 PM
Hi!

I want to know what happen why show me this message after update , what this means?

udbrky
11-07-2019, 08:39 PM
I deleted the screenshot link because it had your email in it.

Please check the ticket we just replied to in your email, or your account.

Padrinobta1
11-08-2019, 09:51 AM
NO have notihng on my profile on my account can send again?

fozzy71
11-08-2019, 10:27 AM
NO have notihng on my profile on my account can send again?

He replied to support ticket #434209. Here is a direct link to your My Tickets page (https://support.holdemmanager.com/user/mytickets/).

That being said, I don't think his reply will solve your issues but I am not sure because I can't see the picture that was in the thread so I am not even sure what problems you are having. There is a log from you yesterday showing HUD problems with a player doyoubleed. Were you having HUD issues or something else?

Please send screenshots of the problem and logs of the problem in a new support ticket:

Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link with a link to this thread and your forum username. Please attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot of the issue in the support ticket you created.