Betaland by People's Poker. HUD positions error

[Knowlestoo]

Two cash game tables open. One is a fast table. The other is a normal speed table. The table positions work correctly on one table only. If I correct them on one table, they break on the other. Obviously all the settings are correct because the positions work on one table.

[fozzy71]

Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - Preferred Seating options - http://support.holdemmanager.com/support/faqView/Holdem-Manager-3/139/Preferred-Seating

Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ.

[Knowlestoo]

Playing today, I figured out another little piece of this puzzle. If I sit in seat 5 and move myself around to sit as if I were in seat 3, the HUD is fine with that move. It's also fine on the second table PROVIDED I sit in seat 5 and move myself around. The issue arises when I sit in, say, seat 1 on the second table and move myself round to seat 3. HM3 positions the HUD as if I were in seat 5 rather than seat 1. I have the preferred seating option on the site set to seat 3, as per HM3 instructions, but that setting doesn't appear to change anything in Betaland since if I click to join a table where the space is in seat 1 then it sits me in seat 1. The HUD knows where I am though (because it knows not to show my stats) so why it doesn't just position the other player HUDS relative to me, I've not idea.

[Knowlestoo]

Nah, false alarm. HM3 is clueless as to where to position the HUD stats. 2 tables, one fast, one normal, same seat so far as Betaland is concerned. HUD positions screwed on one of the tables BOTH tables.

[fozzy71]

Please send the requested logs, screenshots, and hand history files as instructed in the FAQ I linked in my original reply with a link to this thread.

[Knowlestoo]

Everything submitted.