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LightingBet
10-31-2019, 05:40 AM
Hello,

Does HM3 trial version allow to use the HUD in MTT ?
It works good in cash game but it seems that in does'nt load on MTT tables :(

Thanks

fozzy71
10-31-2019, 06:59 AM
Trial and licensing limitations are detailed in this FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/266/Licensing-Explained-%28HM3-Versions%29). The HUD should work for tournaments if your site's software and hand history files are both in English, like they had to be for HM2.

Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English - http://support.holdemmanager.com/support/faqView/Holdem-Manager-3/152/PokerStars-Setup%7CFalse#8

Please see our HUD Troubleshooting FAQ (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/234/HUD-Troubleshooting) and If you continue to have problems please send the requested screenshots, logs and hand history files in a new support ticket as instructed at the end of the FAQ.

LightingBet
10-31-2019, 07:31 AM
You're right because i was in french history and i guessed that it was the problem when i had imported hands errors. I changed to english and i erased my hands... then i was able to import new hands history in english for both cash game and mtt. But either in win7 nor in win10 i was not able to make the normal or graphical HUD working for MTT tables :( whereas in cash game, it seems to work correctly as well as in the HM3 replayer.
What do you think ?

udbrky
10-31-2019, 07:49 PM
Follow the post above yours and send in the files and screenshots that the FAQ says to send.