3 hands / second import ...

[Bilson]

Any idea whats wrong? I get 100h/s+ speeds in PT4

Postgresql 9.3
Plextor PX-256M8PeG 256GB m.2 SDD

163632

163633

163634

[fozzy71]

This HM3 database was new/empty when you started the import? If it wasn't empty, how big was it before you started the import and do they import faster if you import them to a new/empty database?

How big is your HM2Archive folder (right-click - properties) that you are importing from? If you import a smaller portion of the \HM2Archive, like just a month or a year of folders, does it import faster?

Can you send us your \Desktop\HM3Logs folder (all of the files and sub-folders in it) in a support ticket with a link to this thread and your forum name please?

Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link and link to this thread and tell us your forum user name. Please zip/attach your log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) in the support ticket you created.

If you would also be willing to share your hands for testing to see if we can reproduce similar issues on our local machines, please zip/upload them (dropbox, filedropper, etc) and include a download link to them for us in the support ticket you created above for the logs and link to this thread.

[Bilson]

It was empty, I created new database. I imported 2019 first (1.35GB folder size). It started at around 100hands/second, but quickly dropped to 10-20h/s) It imported whole night. Today i tried importing 2018 (785MB) and it imports 3hands/s.

[fozzy71]

It was empty, I created new database. I imported 2019 first (1.35GB folder size). It started at around 100hands/second, but quickly dropped to 10-20h/s) It imported whole night. Today i tried importing 2018 (785MB) and it imports 3hands/s.

Thank you for the answers. Unfortunately, this is a known issue we are aware of and have assigned to a developer:

HMT-4857 Slow Import in big databases

If you want to be notified when it is fixed please send an email via the 'Contact Support' link (https://support.holdemmanager.com/) and include "Notify Me When HMT-4857 Is Resolved" in the subject line and body of the email.