PDA

View Full Version : big database freeze



petike2222
10-20-2019, 03:36 PM
Hi! I have a big hm3 database, its about 160gb. After every hm3 start the program freeze for about 10 minutes when the database on an ssd drive (40 minutes when on simple hdd). In hm2 a have a much bigger database but never had same issues. I see the holdem manager server exe calculating something, but I don't know what. Are there any way to speed up the hm3 start? I tested it on the last hm3 beta.

fozzy71
10-21-2019, 08:17 AM
Hi! I have a big hm3 database, its about 160gb. After every hm3 start the program freeze for about 10 minutes when the database on an ssd drive (40 minutes when on simple hdd). In hm2 a have a much bigger database but never had same issues. I see the holdem manager server exe calculating something, but I don't know what. Are there any way to speed up the hm3 start? I tested it on the last hm3 beta.

Please create a support ticket via the 'Contact Support' (https://support.holdemmanager.com/support/category/19) link and link to this thread. Please reproduce the problem and attach a set of log files (https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/194/How-to-send-HM3-log-files-to-support) and a screenshot of the issue in the support ticket you created.