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View Full Version : Installing HEM. Complaining about license



Chillypill
12-07-2018, 09:19 AM
It complains about the license, but oddly dident ask for a license when I installed it, and there is nowhere to type in my license key. So.. What do I do?

Also I am too cheap to get HM2 for 60$ when im just playing micro stakes for fun.

Thanks

udbrky
12-07-2018, 07:27 PM
Are you trying to get a trial?

Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

udbrky
12-07-2018, 07:28 PM
Or is this HM1?

Please install the latest/final version of HM1 - http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

If you have any problems activating it in HM1:

1. Shutdown Hold'em Manager and update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.02.exe
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a new text document in the Config folder and name it LicDebug or download it from here - http://www.holdemmanager.com/Downloads/LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your code now. Once you have done this close Hold'em Manager, delete the LicDebug file and restart Hold'em Manager.

If you continue to have problems:

Please try all the steps on this FAQ - http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager

If you continue to have registration issues, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.

Chillypill
12-08-2018, 11:06 AM
Well its HEM 1 since its posted under that forum. I don't feel like paying another 60$ when im only playing very small stakes and getting back into poker.

I somehow got it working, albiet i got a million popup boxes when i opened the program. I will have to see if all functions are working as intended.