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vojtech
11-19-2018, 06:50 PM
Hi,

the replayer is displayed but then nothing works. How can i fix it?

Thank you

163061

udbrky
11-19-2018, 08:34 PM
This problem is caused in non-English systems by the replayer speed being set to a value with decimals in the config files. Try opening the replayer and move the replayer speed slider all the way to the right to 5x and then back to the left to 1x. Then close the replayer and restart HM2.

If you continue to have problems after that, try the following -

Please close HM2 and delete the holdemmanager.config and HoldemManager.config.bak files.

Windows 7 path:
C:\Users\username\AppData\Roaming\HoldemManager\

Windows XP path:
C:\documents and settings\username\application data\HoldemManager\

If you cannot see the app data folders the information below explains how to show hidden files and folders:
Showing hidden files: http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

vojtech
11-22-2018, 01:01 PM
Hi,

I tried both options but still it doesn´t work.

Thank you

udbrky
11-22-2018, 10:25 PM
Hi,

I tried both options but still it doesn´t work.

Thank you

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

FabledHero
04-05-2019, 05:20 AM
I am having the same exact issue. I have windows 10 and my re-player looks like the OP's picture, and it won't replay at all. I was wondering if you have any suggestions or if you've resolved some others issues with this? Thanks.

udbrky
04-05-2019, 04:07 PM
Did you send in a ticket with a link to this thread?

FabledHero
04-06-2019, 01:55 AM
Did you send in a ticket with a link to this thread?no i'm sorry i haven't i'll do that now

fozzy71
04-06-2019, 06:58 AM
FYI for anyone else that finds this thread in the future:

If the original reply doesn't solve your issues please try this:


Please close HM2 and delete the files in the following folder:

C:\Users\UserName\AppData\Roaming\HoldemManager\Co nfig\Replayer

If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questions/130/How+to+See+Hidden+Files+in+Windows+

If you continue to have problems, please zip/attach a new copy of your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F