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SeT44
10-05-2018, 08:32 PM
Hello !

I have a new computer. I deactivate my key, then reactivate on the new computer and it works well but now I need to open minimum twice HM2 to go on it because the first time never work. What could be the reason of this ?

Thank you !

udbrky
10-06-2018, 01:39 PM
Please see this FAQ for help in resolving licensing issues:
http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

SeT44
10-09-2018, 10:31 PM
I didn't do anything but it works and the first attempt so it's good for this part :) However I have find out that the written notes I took while playing are not here anymore on the tracker so how can I take them back from my old computer ? Thank you :)

udbrky
10-10-2018, 04:26 AM
Did you transfer data?

Please see this FAQ to transfer/backup data - http://hm2faq.holdemmanager.com/questions/2151/What+Files+Should+I+Backup+to+Protect+my+Holdem+Ma nager%3F

This will ensure that you have your hand histories and HUD saved to import into a new computer, and as a backup to restore in case of an emergency. I recommend you do this at least once a month and keep the last 2 or 3 most recent backups (and your \HM2Archive folder) stored on an external drive and/or cloud storage site like dropbox or google drive.

SeT44
10-10-2018, 10:35 PM
Ok, thank you :) !