PDA

View Full Version : Hud won't stay on the correct seats



FGCFLash
09-30-2018, 06:27 PM
I play on Americas Card Room and every time I open up a new table or in tournament the hud stats for each player are completely scrambled and half of the hands being played won't record.

udbrky
10-01-2018, 12:57 AM
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.