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View Full Version : HM 3 total buy in game incorrect



Orrie
09-01-2018, 02:57 AM
Does anybody know why all the total buy ins are not correct in HM 3 in the tournaments tab.
I can correct is manualy. And sometimes then all the buy ins of that day are correct. But i dont pay 100$ to do this manualy. How can I fix this problem?

udbrky
09-01-2018, 08:55 PM
Is this HM2 or HM3?

If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support (https://support.holdemmanager.com/support/product/1)' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.