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socito
08-09-2018, 11:24 PM
Straddle take on tracker as pfr instead as straddle? is there any form to fix this?

udbrky
08-10-2018, 07:03 PM
Please update to this version
http://www.holdemmanager.com/Downloads/Hm2AutoUpdate_8528.exe


Update Pokermaster as well. You will need to switch to the pokermaster instead of Stars converted. It will be seen as a posted blind now, but only on Pokermaster.

socito
08-11-2018, 02:13 AM
I have that version, the problem is for the reports....

for example 3bet stat is faked because straddle is taken like open raise.

https://i.gyazo.com/a9203009a2a8628fef7beb14c355ccd0.png

and the EP position take also as open raise instead of straddle.

udbrky
08-11-2018, 04:22 AM
We can't see what player name you are using.

If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support (https://support.holdemmanager.com/support/product/1)' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

socito
08-11-2018, 07:44 PM
Sorry you did not understand me I think. I haven't problem with a single player report, the problem is for the reports and all player that I would choose...
I need to know how to fix this. Straddle is taken as RAISE FIRST INSTEAD OF STRADDLE.

udbrky
08-11-2018, 10:55 PM
Did you update HM2 and pokermaster?

Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.